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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Teplomer products

The group "New Technologies" offers for review the products of the plant Teplomer: heat meters, apartment ultrasonic heat meters, heat energy calculators, heat meters, electromagnetic flow meters, power supplies, cold and hot water meters, water meters, universal pulse meters, platinum resistance thermometers, thermal converters, sleeves, ultrasonic flow meters, flow meters, switching devices, input, output devices, dispatching equipment, cables, modems, antennas, converters
  • Heat meters Teplomer
    Heat meters
    ST 10 et al .
  • Thermal calculators Teplomer
    Thermal calculators
    VTE-1, VTE-2, etc.
  • Connectors, cranes Teplomer
    Connectors, cranes
    Du, d, etc.
  • Electromagnetic flowmeters Teplomer
    Electromagnetic flowmeters
    VSE-M BI, VSE-M I, etc.
  • Pulse counters Teplomer
    Pulse counters
    DUVS-BI et al.
  • Resistance thermometers Teplomer
    Resistance thermometers
    Pt et al.
  • Switching devices, input and output devices Teplomer
    Switching devices, input and output devices
    cables, adapters, etc.
  • Dispatching equipment Teplomer
    Dispatching equipment
    modems, converters, etc.

NEW TECHNOLOGIES GROUP

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